We returned home last week and I have a need to write without delay to let you know that we had a fantastic time in Russia despite the cold weather and that we greatly appreciate everything you did to ensure that everything was organized to perfection. Since we took several ocean cruises before, we were therefore not easy clients, but you responded to all our queries and requests with speed, friendliness and efficiency.
Our trip was wonderful and we continue to talk about our experiences often. We were very pleased with all aspects of the trip and enjoyed the boat very much such as Russian music, Russian lesson, dance and songs. We particularly enjoyed our tour guides- Katia & Gregory - they were all excellent. Our local drivers were also very good. The tour guide, Katia was knowledgeable and efficient and a lovely young person. The bad and cold weather contributed greatly to our overall excursion.
I know you couldn't arrange the weather, but you arranged everything else and for that we thank you most warmly.
We like to extend our appreciation to all local tour guides in Moscow, Uglich, Goritsy, Yaroslavl, Kizhi, Mandrogui to Saint Petersburg who were excellent, some were enthusiastic and knowledgeable. They were very knowledgeable and professional. In addition they were engaging and willing to answer all of our questions. We enjoyed them all and found them very pleasant to travel with. We have traveled a great deal and had many guides over the years and found each of our guides on our trip to Russia were top quality. Despite the last day in Saint-Petersburg with light rain, they gave us an exciting day driving round Saint Petersburg and out to Pushkin and Pavlovsk for Catherine and Paul Palaces.
The food served in the boat was excellent and different every time. The best plates for us were soups, salad, fish and chicken. We knew that beef and lamb might not be the best Russian plates. In the dining-room we like most was the crew dressed up differently almost every night which made the ambiance more cozy and exotic. Please extend our gratitude to Karina who had always smiled when serving us.
It was a trip to remember and it was possible because our bus driver and local guide were so good and the Russian scenery was colorful, amazing and very exotic.
We would agree to give four star ratings to the Vodohod organization, crew member, bus driver and tour guide, the places visited. However the accommodation was small and the shower was not very convenient for North American customers.
Just a note to say thank you for the fantastic river cruise in September from Moscow to St Petersburg. We had an amazing time - enjoyed every minute of our trip.
We are recommending the trip to all of our friends in Canada - you have our full endorsement!
We will definitely contact you if we are planning another trip in near future.
Ce fut une très belle croisière avec des excursions toutes intéressantes. Le guide que nous avons eu à Moscou parlait parfaitement bien le français. Les autres étaient au top et notre accompagnatrice Julia formidable, très agréable, toujours à notre écoute.Jacqueline et André, travelling on board MS Georgy Chicherin
Felicidades a su equipo. Innumerbales elogios a los servicios, traslados, tripulación y sobre todo la guía Natalia. Todo fue perfecto.Esther Fernandez, travelling on board MS Konstantin Fedin
We wish to place on record that we were delighted with our cruise on MS Chernyshevsky. All the staff were professional and accommodating.Matt John TALJAARD, travelling on board MS Nikolay Chernishevsky
The Dining room was very good. Breakfasts were top class, with a good variety. The lunch and dinners were absolutely fantastic. Despite our dietary issues, the kitchen staff went out of their way to serve food of our choice as we are very fussy with our diet. Nothing was an issue.
We have been on many cruises in the past and given the size of the MS Chernyshevsky, it is world class. At the same time very personal.
The cabins were good, considering that we spent little time therein. The maids were very polite and we always found the cabins clean and neat.
All in all, the MS Chernyshevsky compares exceptionally well to the larger 18 storey liners!
We have finished the cruise. I thought I would let you know how fabulous the cruise was. The MS Russ and their crew were absolutely the best and really looked after us. We had really great tours; wonderful food and so much to do. We had Russian language lessons and are now using it as much as we can. We are thoroughly enjoyed our Russian trip. It was so much better and more interesting than we could have imagined.Gail Snell, travelling on board MS Russ
Muy bien el barco, la comida, la animación, limpieza, traslados, excursiones, guía...Maria Magdalena and Fernando Andres, travelling on board MS Russ
La chica que nos atendió en español solo hay buenas palabras hacia ella y también al director del crucero y la plantilla en general. UN 10.
Our cruise experience was fantastic!Jerry & Deenie, travelling on board MS Zosima Shashkov
The personnel who entertained us, fed us, kept our room furnished and clean were wonderful, they really made our visit to Russia evolve into a great trip… one that will bring back excellent memories for the rest of our lives!
The food was varied, fresh, plentiful and tasteful. That was great. The table service was always timely and professional. Sometimes there would be a small language barrier… but it was always remedied quickly and smoothly.
There was always something on the ship (when we were not docked) to do… or not. So we could be entertained or just rest.
The excursions that were offered seemed to be a way to try and please everyone’s interest.
The excursion buses were always neat and clean. The drivers were very professional. We always felt safe in their care.
The local tour guides were always informative and interesting. We were provided information in a smooth and relaxing style that made each visit to their city, one that we would be able to appreciate long after we got back home.
Thanks for the great memories….
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